About the Role

We are looking for an inside sales executive who can promote ERPNext, a software solution and its related
services, to clients mainly via phone, email, or online platforms. The role will emphasize lead generation,
comprehend customer requirements, and finalize deals from a remote office environment.

Key Responsibilities

• Generating Leads – Identifying and qualifying potential customers through research, cold calling, and
  following up on leads
• Customer Communication – Engaging with customers via phone, email, or online channels to
  understand their needs, address their questions, and build relationships.
• Sales Process – Presenting products or services, explaining features and benefits, and guiding customers
  through the sales process to close deals.
• Sales Performance – Meeting or exceeding sales targets and quotas, tracking sales performance, and
  identifying areas for improvement.
• Database Management – Maintaining and updating customer databases, ensuring accurate
  information, and facilitating efficient communication.
• Product Knowledge – Staying informed about products, services, and industry trends to effectively
  address customer inquiries and needs.
• Collaboration – Working with other team members, including sales managers and marketing teams, to
  achieve sales goals.
• Upselling and Cross-selling – Identifying opportunities to upsell or cross-sell products and services to
  existing customers.

Required Skills

• Meeting sales goals
• Client base
• Closing skills
• Prospecting skills
• Technical understanding
• Building relationships
• People skills
• Data entry skills
• Customer focus
• Professionalism

Required Qualifications

• Any degree with focus in Marketing, Promotions, advertising sales or business administration
• 3 to 5 years of software industry sales experience preferred
• Familiarity with office software and phone systems